Privacy Policy

About this policy

This policy covers the Fulcrum marketing website at fulcrumpos.com, presented by Fulcrum Operating Systems. For privacy questions, email info@fulcrumos.com or use our Contact page and include “Privacy request” in your message.

This policy describes marketing website information. It does not describe how a store handles its shoppers’ purchases, payments, loyalty records, or other information in Fulcrum’s point-of-sale services. If your question concerns a transaction with a store, contact that store. For questions about Fulcrum service data, contact us through the Contact page.

Information you provide

Our contact form asks for your name and email address, with optional phone number and message. Demo request forms ask for your name, email address, and phone number, and may include comments and the page from which you made the request. We use these details to respond to your inquiry and discuss Fulcrum with you. Please include only information needed for your request; do not send payment card details, passwords, or sensitive customer records.

Form submissions are saved in the website’s form system and sent by email to Fulcrum’s owners and our developer, who receives them to verify that the forms work. We use inquiry information to handle your request and verify the website’s operation.

Website operation, analytics, and security

Loading this website and its third-party resources sends technical information, such as your IP address, browser information, and requested resource, to the servers providing those resources.

We use Google Analytics to understand website visits and interactions. It uses cookies and collects information about pages visited, interactions, and device or browser characteristics. Read how Google uses information from sites that use its services. You can use the Google Analytics browser opt-out add-on.

Our forms use Google reCAPTCHA to help detect automated abuse. The service processes technical information for risk analysis and uses a security cookie. This site is protected by reCAPTCHA.

Cookies and browser storage

Google Analytics and reCAPTCHA use cookies for the purposes described above. Our appearance control saves your chosen light or dark setting in your browser’s local storage. Selecting Device removes that saved appearance preference. You can also clear cookies and website storage through your browser settings. Blocking cookies or third-party resources may affect website features, including form verification.

How information is shared

We do not sell visitor or contact information. We do not use Google Ads remarketing or upload customer lists to Google Ads.

The website uses DigitalOcean hosting and Google services for analytics and form protection. These providers receive information needed to deliver the services your browser requests. Inquiry emails are also handled by email service providers. Their processing is subject to the applicable service arrangements and privacy terms.

How long information is kept

We do not have a fixed deletion schedule for website inquiry records or the emails generated by our forms. Copies may remain in the website’s form system and in recipient mailboxes until they are removed. To ask about information you have submitted or request its deletion, email info@fulcrumos.com or use our Contact page.

Your questions and choices

You can choose whether to submit a form. If you would prefer not to use a form, our Contact page lists other ways to reach us. To ask about access to information you have provided, request a correction or deletion, or raise a privacy concern, email info@fulcrumos.com or contact us through that page. Include enough detail to identify your request without sending unnecessary sensitive information.

Other websites and policy updates

Links to other websites lead to services with their own privacy practices. We may update this policy as the website and its services change. The date above identifies the latest revision.