Built for everything that crosses your game-store counter.

Start with the work your team does most.

At the register

Counter sales and mixed transactions

Scan product barcodes and handle buying, selling and exchanging in a transaction workflow built for specialty stores. Review payment options, apply store credit and keep the customer visit together.

Explore transaction flow

At the trade counter

Condition-aware trade-ins

Review products and condition as you build a trade offer. Use pricing research and configurable trade rules to support consistent decisions, with staff reviewing what the store agrees to pay.

Explore the trade window

At the trade counter

Trade-in pricing: your percentages, your decision

Configure price-threshold and stock-level rules to guide trade offers. Review separate cash and store-credit values, alongside available pricing history and prices at your other locations. Staff choose the offer to apply.

Explore trade-in pricing

On the shelves

A large product catalog and inventory tools

Start with a large product catalog, then manage item records, condition, quantities, prices and locations. Work with multiple items when updating prices or moving stock between stores.

Explore catalog and inventory

Online

Shopify integration

Connect your physical-store operation with Shopify. Review catalog, stock and online-order workflows against your store’s needs during setup.

See the Shopify integration

At payment

Square Terminal integration

Connect a Square account and send in-person card payments to a paired Square Terminal from Fulcrum.

Explore Square Terminal integration

On the repair bench

Repair ticket management

Build repair estimates, record parts and labor, and give each job a ticket your team can follow. Keep service work connected to the customer account.

Explore repair management

For your regulars

Custom rewards and birthday coupons

Set point thresholds, name your rewards and choose percentage or fixed discounts with minimum purchases. Configure a birthday offer window and keep store credit in the customer account.

Explore loyalty and birthday coupons

Across the business

Multi-store administration

Work across locations under one organization. Review store inventory, handle transfers and switch your location focus as the day requires.

Explore multi-store administration

Invoice intake with condition and subquality

Review the incoming product, quantity, cost and selling price. Save the main condition and optional subquality on each intake line so the detail carries into stock on approval.

Explore invoice intake

Behind the transaction

Invoice history in view

Find populated invoice records, review supplier and status information, and open the record your team needs.

Explore invoicing

Before the event

Scheduled in-store sales

Set start and end dates for discounts targeted by product type, category, condition or tag. The most specific matching event determines the item discount.

Explore scheduled sales

After the conversation

Wishlists and restock notifications

Record customer interest in out-of-stock products. Where SMS is configured, send restock alerts when matching inventory arrives. Notifications do not reserve stock or guarantee delivery.

See wishlists and customer accounts

For the next release

Preorders and customer history

Review preorders and repair tickets from the customer profile. Search past transactions by product name, SKU or UPC to find the details behind a customer’s visit.

See customer workflows in a demo

Included in your subscription

Shopify and Square Terminal integrations, included.

Plan your setup around the tools your store needs. Fulcrum includes both integrations and free migration support. Square processing fees and hardware costs may apply.

Show us how your store works.

Bring a tricky trade, an online order or your next-location plan. We will walk through the relevant workflows and explain what your setup needs.